Frequently asked questions

Everything people usually ask before they order a TAP card.

If you still want help after reading through these, send us a note. We are happy to talk through materials, timelines, team rollouts, and the digital setup that makes the most sense for your business.

Ordering and delivery

How fast can I get my cards?

Most orders ship within 3-5 business days. If you have a tighter deadline for an event, onboarding, or launch, let us know and we can talk through what is realistic.

What materials are available?

We offer acrylic, wood, and metal cards. Acrylic is clean and cost-effective for teams, wood gives you a warmer handcrafted feel, and metal is the premium option when you want more weight in the hand.

Can you handle a whole team order?

Yes. TAP works for one card or a full roster. We can help with team quotes, consistent branding, new-hire additions, replacements, and bulk ordering workflows.

How the tap experience works

Does the other person need an app?

No. The card is designed to work with modern phones without asking the other person to download anything first.

What opens when someone taps my card?

That depends on your setup. It can open a digital profile with your contact info, listings, booking link, quote request, lead form, reviews, or the call to action that makes the most sense for your business.

Can I update my information later?

Yes. The physical card stays the same while the digital destination can be updated as your phone number, links, offers, or profile details change.

Team and business use

What kinds of businesses get the most value from TAP?

Any business that still closes business in person can benefit, especially dealerships, agents, advisors, home services, hospitality teams, event pros, and brands that rely on referrals or repeat contact.

Can TAP support lead capture and tracking?

Yes. TAP is strongest when the card sends people to the next step, not just your phone number. Depending on your setup, that can include forms, booking, quote requests, and team visibility around activity.

What if someone leaves the team or needs a replacement?

We can help you add new people, replace cards, and keep your team branded consistently without rebuilding everything from scratch.

Pricing and partnerships

Are there required monthly fees?

No required monthly fee is needed to get started with a TAP card. We can talk through digital features and more advanced setups based on how much support or functionality your business needs.

Do you offer bulk pricing?

Yes. If you need multiple cards for a team, tell us your quantity and material preference and we will quote it directly.

Can I sell TAP cards under my own brand?

Yes. Our partner program supports white-label rollouts for businesses that want to offer NFC cards as part of their own product or service stack.

Still have a question?

Tell us what kind of business you run and what you want the tap to do. We can usually point you in the right direction quickly.

Ask us directly See use cases