Terms of Service

These Terms of Service ("Terms") govern your use of the TAP platform and NFC business card services provided by Tapped One LLC ("TAP," "we," "us," or "our"). By using our services, you agree to be bound by these Terms.

1. Services

TAP provides custom-engraved NFC business cards with digital profiles, tap analytics, lead capture, CRM tools, and related services. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

2. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must be at least 18 years old to use the Service.

3. Orders & Payment

• All prices are in US Dollars and are subject to change without notice.
• Payment is due at the time of order unless otherwise agreed in writing.
• Custom-engraved cards are made to order and are non-refundable once engraving has begun.
• We reserve the right to refuse or cancel orders at our discretion.
• Shipping timelines are estimates and not guarantees.

4. Refund & Warranty Policy

• Defective cards: If your card arrives with a manufacturing defect (non-functional NFC chip, engraving error on our part), we will replace it at no cost within 30 days of delivery.
• Buyer's remorse: Due to the custom nature of engraved products, we do not offer refunds for change of mind.
• Digital profile issues: If your digital profile is not functioning correctly, we will resolve the issue at no charge.

5. Acceptable Use

You agree not to use the Service to:

• Upload illegal, harmful, threatening, abusive, or fraudulent content
• Impersonate any person or entity
• Distribute spam, malware, or phishing content through card profiles
• Attempt to access another user's account without authorization
• Use the Service to violate any applicable law or regulation

6. Intellectual Property

The TAP platform, brand, software, and designs are owned by Tapped One LLC. You retain ownership of content you upload (photos, logos, text). By uploading content, you grant us a license to display it on your card profile and in our platform as needed to operate the Service.

7. White-Label Partners

If you participate in our white-label program, you are responsible for your own customers' data and compliance. You may not represent TAP's technology as your own invention, but may brand the customer-facing experience under your own name per the white-label agreement.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAPPED ONE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claim arising from the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Tapped One LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Service, your content, or your violation of these Terms.

10. Termination

We may suspend or terminate your account at any time for violation of these Terms. Upon termination, your right to use the Service ceases immediately. We may retain your data as required by law or for legitimate business purposes.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Maine, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of the State of Maine.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Contact

Tapped One LLC
Email: support@tappedone.com
Website: tappedone.com