Introduction
These terms govern access to TAP services provided by OneTap LLC. By creating or using an account, you agree to use TAP lawfully and to protect the credentials connected to your account.
Account responsibility
You must provide accurate information, keep sign-in credentials secure, and promptly report suspected unauthorized access. You are responsible for activity performed through your account and for content you publish or connect through TAP.
Acceptable use
You may not use TAP to violate law, impersonate others, distribute malware or abusive content, interfere with service operation, probe security controls, send unauthorized communications, or infringe another person’s rights.
Customer and third-party content
You retain responsibility for information, links, media, offers, and communications you place in TAP. Connected providers—including Google, email, scheduling, hosting, and payment services—may apply separate terms and availability requirements.
Service changes and availability
Features may change as TAP develops. We may suspend access needed to protect users, the service, or legal compliance. We work to keep TAP available but do not guarantee uninterrupted or error-free operation.
Plans and plan-change requests
The public Pricing page describes the approved launch plans, prices and allowances. Create an account or sign in to submit a plan-change request. TAP reviews the request; approval alone is not fulfillment. An operator must explicitly Apply Plan Change before the canonical account plan changes.
Submitting a request does not charge you, start an automatic subscription or instantly activate a paid plan. Payment arrangements, where applicable, are handled separately. No automatic billing-cycle, proration or refund behavior is promised by the request workflow.
Review approved prices, allowances and the plan-change process
Downgrade, cancellation and historical records
A downgrade or cancellation may restrict new operations that are excluded from the resulting entitlement or exceed its allowance. Existing legitimate business records are not arbitrarily deleted or reassigned merely to meet a plan limit. Current over-limit or grandfather arrangements require review through existing TAP authority; they are not an automatic entitlement.
Existing Card identities and public URLs, QR keys, Forms and completed submissions, released Quotes/revisions, appointments, CRM and audit/history may remain under their normal access rules and applicable operational, security and legal record needs. Existing accepted appointments remain manageable under the scheduling lifecycle. Retaining history does not grant new premium operations; retained premium configuration may require restored entitlement for current use.
Cancelling a commercial plan is distinct from deleting an account or requesting data deletion. It does not automatically erase all data, reassign Card identities, or refund a completed physical-item order. Data access, correction and deletion requests follow a separate Privacy/support process. No universal immediate-erasure or indefinite-retention promise is made here.
Physical TAP items and proof approval
Account creation and software plan allowances are not a physical-item checkout. Custom/engraved/NFC items are final sale subject to the confirmed defect/TAP production-error review described in Shipping, Returns & Replacements. Final-proof approval authorizes production; original shipping is non-refundable and delivery dates are not guaranteed. Review the full policy before requesting an item or approving a proof.
Disclaimers and liability
To the extent permitted by law, TAP is provided “as is” without implied warranties. OneTap LLC is not liable for indirect, incidental, special, or consequential damages arising from use of the service or third-party integrations.
Contact
Questions about these terms?
Questions about these terms can be sent to support@tappedone.com.